The pressures been on from marketing to prepare a summary of the year so that we can Twit it, Link it and put it up on the website before the Christmas break. However finding the time to do so has been emblematic of the year itself. We have our final auction of the year tomorrow evening, (that’s Thursday 20th). So it’s been a very steady and full year.
Whilst I haven’t had the opportunity to formulate the stats, it would be safe to state that our percentage of matters from Insolvency / Bankrupt / Mortgagee rose from 39% last year to what I would estimate to be over 50%, then it would be 30% Wills & Estates and the remainder repeat clients and Elder Law matters but as I said these are approximates.
I’m very proud of our Clearance Rate which finishes this year at 98% as well as our 100% Client Satisfaction rating and our Average Above Reserve figure of $83,000.
Of course I’d like to thank the firms that support our service. We’re always aware that we are dealing with your valued clients and that our actions and results reflect on you as well. That is why you can always be assured of our best advice, efforts and recommendations.
Before we know it we’ll all be sitting down to Christmas lunch. I hope you are having yours with loved ones and that it’s a relaxing and happy time.
I look forward to 2013 and seeing you all reinvigorated for the New Year.
Warm Regards
Paul Doherty